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How To

Connect eBay

Link an eBay seller account and prepare the policies needed for listings.

TCG STATS connects to eBay through eBay’s own secure login. Your eBay password is never entered in TCG STATS.

Before connecting

Your eBay account should:

  • be allowed to sell;
  • have a merchant location or item location;
  • have payment, return and shipping policies;
  • use the country and currency where you plan to list.

These are called business policies in eBay.

Connect the account

  1. Open Settings → Connections in TCG STATS.
  2. Find eBay and select Connect.
  3. Sign in on the eBay page.
  4. Approve the requested access.
  5. Return to TCG STATS.
  6. Choose the eBay marketplace and language when asked.

Select your policies

Choose the policies that apply to your card listings:

  • payment policy;
  • return policy;
  • fulfillment or shipping policy;
  • merchant location.

Save the selection before publishing a test listing.

Publish a test card

Use a low-risk inventory item with a clear image. Confirm on eBay that:

  • the title describes the correct card;
  • the image is present;
  • condition and language are correct;
  • price and quantity match TCG STATS;
  • shipping and returns use the expected policies.

Common connection problems

A policy is missing

Open eBay business policies, create the missing policy and then reload the connection in TCG STATS.

The wrong country or currency appears

Check the selected eBay marketplace and merchant location. Policies from one eBay country may not be available in another.

eBay rejects the listing

Open the listing in TCG STATS and read the eBay message. Missing images, a price below eBay’s minimum or incomplete policies are common causes.

See Listing sync troubleshooting for more checks.

Still stuck? Open TCG STATS and contact support from the sidebar.

Go to TCG STATS